moderate“risk assessments lacked enough detail to ensure staff had information to care for people safely. For example, one person had a muscle weakening condition. There was no information or guidance for staff”
medication management
1 finding
moderate“care records required further detail, to ensure staff administered medicines as prescribed and understood any potential risks.”
staff training
1 finding
minor“Some but not all staff had completed MCA training. The registered manager told us; they were sourcing training for all staff to improve their understanding of the MCA.”