ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.
VOL. 01 · ISS. 18 · UPDATED WEEKLY
← Directory Provider
ECare Ltd
Essex · East · Active since 23/1
Good Home-care
Overall rating
Good
safe Good
effective Good
caring Good
responsive Good
well-led Good
Last inspection
4 years ago
08/Feb/2022 - 00:00
Inspected 4 years ago
Inspection reports (1) safe: Good effective: Good caring: Good responsive: Good well-led: Good
E Care Wickford, a domiciliary reablement service, was rated Good overall and across all five key questions at its first inspection. The service demonstrated safe recruitment, effective medicines management, person-centred care promoting independence, and strong leadership with effective multi-agency working.
Strengths
· Safe recruitment systems with appropriate DBS checks in place · No missed care call visits; care calls monitored by a dedicated team
· Staff received training and competency assessments for safe medicines administration
· Strong person-centred reablement approach promoting independence
· Effective partnership working with health and social care professionals and weekly multi-disciplinary meetings Quality-Statement breakdown (22) safe: Systems and processes to safeguard people from the risk of abuseGood safe: Assessing risk, safety monitoring and managementGood safe: Staffing and recruitmentGood safe: Using medicines safelyGood safe: Preventing and controlling infectionGood safe: Learning lessons when things go wrongGood effective: Assessing people's needs and choices; delivering care in line with standards, guidance and the lawGood effective: Staff support: induction, training, skills and experienceGood effective: Supporting people to eat and drink enough to maintain a balanced dietGood effective: Staff working with other agencies and supporting access to healthcareGood effective: Ensuring consent to care and treatment in line with law and guidanceGood caring: Ensuring people are well treated and supported; respecting equality and diversityGood caring: Supporting people to express their views and respecting privacy, dignity and independenceGood responsive: Planning personalised care to ensure choice and controlGood responsive: Meeting people's communication needsGood responsive: Improving care quality in response to complaints or concernsGood responsive: End of life care and supportGood well-led: Promoting a positive, person-centred, open and empowering cultureGood well-led: Duty of candour and openness when things go wrongGood well-led: Clear roles, quality performance, risks and regulatory requirementsGood well-led: Engaging people, staff and continuous learning and improvementGood well-led: Working in partnership with othersGood