minor“The provider was not fully meeting the AIS... did not have access to alternative forms of care plans which would allow them to implement this promptly if required.”
care planning
1 finding
minor“Risk assessments were not always clear on how moving and handling was conducted with the support of family members and how this changed the staffing levels necessary for particular tasks.”
person centred care
1 finding
minor“Care plans did not always contain detailed information about people's preferred food and drinks”