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Agency profile · CQC 1-10329559955
Midlands Total Care Limited
↗ View on cqc.org.uk
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Provider
Midlands Total Care Limited
North Northamptonshire · East Midlands · Active since 05/0
Good
Home-care
★ Owner-managed (director & PSC)
RM: Javangwe, Yvonne
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
4 years ago
22/Mar/2022 - 00:00
Inspected 4 years ago
Overview
Inspections (1)
Findings (4)
Owner-management
Methodology
4 findings across 3 themes
Every concern logged by inspectors
staff training
2 findings
moderate
“Staff undertook training upon induction, but we were not assured this was of a sufficient standard.”
moderate
“On induction, staff completed all training courses in one day.”
record keeping
1 finding
minor
“some additional training was completed, although this was not documented on the training records we received.”
governance
1 finding
minor
“documentation did not always meet best practice in regard to recording of actions taken.”