minor“we noted one carer had not provided a full employment history. Action was taken during the inspection to obtain the missing information.”
care planning
1 finding
minor“when we reviewed a positive behaviour plan for a person living with dementia, it did not show they had any 'negative attitudes.' Therefore, it was not clear what the purpose was.”
governance
1 finding
minor“At the time of the inspection there were no systems in place to analyse the three-monthly feedback forms, which would enable comparison over time and themes/trends to act on.”
safeguarding
1 finding
minor“we did clarify when notifications around safeguarding should be submitted. Notifications are information about important events the service is legally obliged to send us within required timescales.”