Agency profile · CQC 1-1045508473

Ethos Care

Provider

Ethos Care Services Limited

Bournemouth, Christchurch and Poole · South West · Active since 22/1

GoodHome-care★ Owner-managed (director & PSC)RM: Kennedy, Tracy

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

29/Jun/2023 - 00:00

Inspected 2 years ago

3 findings across 2 themes

Every concern logged by inspectors

governance
2 findings
- moderate“Quality assurance systems in place to monitor and improve the standard of the service were not always robust.”
- minor“feedback was not always used to shape the service as a whole.”
record keeping
1 finding
- moderate“staff employment histories were not explored fully as required by the regulations and the providers policy.”