minor“in the care plans we saw it was noted that more detail was needed in the review section of the care plan to show what changes had taken place.”
medication management
1 finding
moderate“Following a period of several medicine errors, procedures had been recently reviewed to introduce more robust auditing procedures to ensure people received their medicines as prescribed.”
end of life care
1 finding
minor“The managers told us, and staff confirmed that they plan to put in place more end of life training for staff to increase their confidence and skills in this area.”