minor“one person told us, "They did have masks on to start but not now, they do have gloves and aprons though."”
supervision appraisal
1 finding
minor“The care manager acknowledged that some appraisals were overdue, however, a plan was in place to address this.”
record keeping
1 finding
minor“The care manager and care co-ordinator advised that several compliments had been received although recording of these had lapsed.”
staff training
1 finding
minor
“We discussed training with the registered manager and care manager including the requirement to ensure all staff are suitably trained when supporting people with a learning disability or autistic people.”