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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Agency profile · CQC 1-10520906915

Complex Care Professionals

↗ View on cqc.org.uk⌖ See nearby

Provider

Complex Care Professionals Limited

Lancashire · North West · Active since 11/0

GoodHome-care★ Owner-managed (director & PSC)RM: Livsey, Lisa

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

25/Jan/2023 - 00:00

Inspected 3 years ago

Overview Inspections (1)Findings (5)Owner-management Methodology

5 findings across 5 themes

Every concern logged by inspectors

safeguarding
1 finding
- minor“the staff were unsure about the reporting protocols outside the agency.”
care planning
1 finding
- minor“We noted not all risks had been assessed in relation to skin integrity and choking.”
record keeping
1 finding
- minor“we noted there was inconsistent information in one person's records. This issue was addressed during the inspection.”
end of life care
1 finding
- minor

“During the inspection, the nominated individual arranged for all staff to complete end of life training.”

governance

1 finding

minor“the registered manager agreed they would collate results in order to identify any patterns or trends.”