Living Plus Care Services Limited received a Good rating across all five key questions at its first CQC inspection in June 2022. The service demonstrated safe, person-centred care with strong leadership, effective medicines management, and consistently positive feedback from people, relatives and staff.
Strengths
· Staff knowledgeable about safeguarding procedures and confident to report concerns internally and externally.
· Robust recruitment procedures including DBS checks and references completed before staff worked independently.
· Medicines management included post-training competency assessments by management to ensure safe practice.
· Consistent care from a small staff team, with staff matched to people based on shared interests to promote wellbeing.
· Management responsive to staff suggestions to improve people's wellbeing, including outdoor activities and social outings.