minor“staff had assisted a person with skin creams on a small number of occasions without following all the steps in the provider's medicines policy”
record keeping
1 finding
minor“Some records on staffs' previous employment history needed more detail. The registered manager told us they would take action to ensure they fully completed these records.”
staff training
1 finding
minor“The registered manager told us training on end of life care would be included into the next training planned for care staff.”