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Agency profile · CQC 1-10639477588
In Home Care (Fareham)
↗ View on cqc.org.uk
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Provider
Ange Trusted Care Limited
Hampshire · South East · Active since 20/0
Good
Home-care
★ Owner-managed (director & PSC)
RM: Lewis, Angelina
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 years ago
31/Aug/2022 - 00:00
Inspected 3 years ago
Overview
Inspections (1)
Findings (3)
Owner-management
Methodology
3 findings across 3 themes
Every concern logged by inspectors
missed or late visits
1 finding
minor
“Travelling time was not always built in between each visit, this created some calls to be late”
staffing levels
1 finding
minor
“People told us there were mostly enough care staff to maintain the schedule of visits but on occasion some calls had been delayed.”
communication with families
1 finding
minor
“I have not been given any information though on what would happen if I got Covid or one of the carers did.”