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Agency profile · CQC 1-10689541544
Five Valleys Care Ltd
↗ View on cqc.org.uk
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Provider
Five Valleys Care Ltd
Gloucestershire · South West · Active since 26/0
Requires improvement
Home-care
RM: Wimborn, Leanne
Overall rating
Requires improvement
safe
Requires improvement
effective
Good
caring
Good
responsive
Good
well-led
Requires improvement
Last inspection
3 years ago
26/Nov/2022 - 00:00
Inspected 3 years ago
Overview
Inspections (1)
Findings (4)
Owner-management
Methodology
4 findings across 4 themes
Every concern logged by inspectors
staffing levels
1 finding
critical
“evidence of conduct and reasons for leaving previous care roles had not always been requested and verified.”
governance
1 finding
moderate
“The provider's audits of care documentation were not always effective in identifying gaps in risk assessments related to people's health.”
care planning
1 finding
moderate
“people's records did not always have robust guidance for staff to assist them in managing people's specific health risks safely.”
record keeping
1 finding
critical
“The provider's recruitment policy was not reflective of the safe recruitment requirements in health and social care.”