moderate“The registered manager said they recorded the administration of prescribed creams in the daily care notes. We discussed the need to record this on a topical medication administration record (TMAR).”
consent capacity
1 finding
moderate“The service had not carried out any formal mental capacity assessments, although worked closely with information provided by relatives.”
safeguarding
1 finding
moderate“We were not assured the nominated individual fully understood the correct procedure for reporting safeguarding concerns.”
governance
1 finding
moderate“Issues found at this inspection had not been identified by the provider beforehand... the service was not of a sufficient size where audits could reasonably be expected to have been completed.”
staff training
1 finding
minor“The nominated individual received training in dementia care, but this expired in July 2020.”
record keeping
1 finding
moderate“We identified improvements were needed in the recording of medicines management and mental capacity. The registered manager had not identified these issues before our inspection.”