minor“We did find some elements of the recruitment process which needed to be enhanced, including recording interviews and ensuring applications forms were fully completed.”
supervision appraisal
1 finding
minor“The registered manager confirmed supervision of staff was a little behind in some cases, but the provider was aware of this and was working to address this.”
staff training
1 finding
minor“Some staff training was out of date but before the inspection was finalised this had been addressed.”
infection control
1 finding
minor“One staff member reported not always being bare below the elbow as required in best practice guidance. The provider immediately addressed this and sent all staff reminders about infection control procedures to follow.”
governance
1 finding
minor“Policies and procedures were in place and the provider was in the process of reviewing these as some were overdue.”