moderate“CQC had received some whistleblowing concerns from staff employed by the service in the last 12 months. These included allegations of a culture of bullying within the service.”
care planning
1 finding
minor“the system also had a range of additional information, meaning important information about people's immediate care needs was not always easily accessible.”
record keeping
1 finding
minor“the service had identified a minor breach of such information, through an administrative error. The provider had responded appropriately and informed the Information Commissioner.”