Havilah Care received a Good rating across all five key questions on its first inspection, demonstrating safe, person-centred support for people with learning disabilities and autism in a supported living and domiciliary care setting. No failures or breaches were identified, with consistent strengths in staffing, communication, care planning and leadership.
Strengths
· Staff supported people with choice, control and independence, with each home reflecting individual interests and preferences.
· Robust PRN medication protocols in place; MAR records fully completed and medicines administered safely.
· Sufficient staffing with consistent, regular teams ensuring continuity and reducing anxiety for people with learning disabilities.
· Comprehensive positive behaviour support (PBS) plans promoting least restrictive options and clear staff guidance.
· Strong person-centred care planning involving people, relatives and health professionals, with use of bespoke communication tools including Makaton, PECS and visual aids.