minor“Staff were applying prescribed topical medicines (creams) to support people's skin integrity. This was not being recorded on TMARs”
care planning
1 finding
minor“Some included very individual and personalised information about people's preferences as well as how they wanted and needed to be supported, others lacked detail.”
infection control
1 finding
minor“Some staff were not following the correct procedure for doffing PPE.”
staff training
1 finding
minor“A policy and procedure was in place however staff had not yet completed end of life care training.”
governance
1 finding
minor“Audits were not completed routinely, however there was no evidence that this impacted on the quality of the service”