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Com Safer Care Ltd, a supported living domiciliary care provider in Romford, received an overall rating of Requires Improvement at its first CQC inspection, with a breach of Regulation 17 (good governance) identified due to inadequate risk assessments, insufficiently personalised care plans, and audit systems that failed to detect these shortfalls. Caring was rated Good, with staff demonstrating kindness, respect for dignity, and sound medication and infection control practices.