Agency profile · CQC 1-11505043770

Touchheart Healthcare Main Office

Provider

Touchheart Healthcare Ltd

Birmingham · West Midlands · Active since 27/0

GoodHome-care★ Owner-managed (director & PSC)RM: Ofinam, Dennis

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

13/Jun/2023 - 00:00

Inspected 2 years ago

2 findings across 2 themes

Every concern logged by inspectors

record keeping
1 finding
- minor“some staff we saw forgot to log into a call or log out of a call, this creating late times been recorded”
end of life care
1 finding
- minor“No-one was receiving end of life care at the time of our inspection. People's end of life choices and preferences were not yet recorded.”