Efficiency-For Care received a Good rating across all five key questions at its first inspection, demonstrating person-centred, safe and well-led support for people with learning disabilities and autism in supported living settings. Minor governance concerns around office confidentiality and overseas recruitment right-to-work checks were identified but promptly acted upon by the provider.
Concerns (3)
moderate
Governance
: “The provider's office shared a small office space with a recruitment business...The space did not ensure confidentiality.”
minorRecord keeping: “The provider's website contained no information in easy read, or informed people the information could be made available in different formats.”
minorOther: “Where overseas staff were recruited via a recruitment agency, they also needed to undertake their own right to work checks on the government website.”
Strengths
· Staff were recruited for personal values and matched to people they would be supporting, ensuring consistent and compatible care teams.
· Person-centred risk management involved people in decisions about their own safety, supporting positive risk-taking without compromising independence.
· Strong medicines management including STOMP principles and certified epilepsy rescue medicine training for staff.
· Effective multi-disciplinary team working with health and social care professionals having real-time access to electronic care records.
· Individual communication plans and passports ensured people's voices were heard, including a growing 'communication dictionary' for one person.