moderate“staff did not always sign medication administration record charts (MARs). Although this had no impact on people's health and well-being yet, it still posed a risk to people.”
record keeping
1 finding
moderate“some members of staff had gaps in their employment history which had not been explored in the course of the process of their recruitment.”
governance
1 finding
moderate“audits were not always effective in identifying gaps in MAR charts and staff's employment histories.”