minor“in one of these audits the provider had realised lapses in training and had taken action and booked refresher courses for staff.”
consent capacity
1 finding
minor“consideration of people's mental capacity did not form part of the regular reviews the service conducted around people's care and support requirements.”
other
1 finding
minor“some pre-recruitment checks were not thorough enough and some files did not demonstrate all the considerations there had been in considering applicants' history before they were recruited.”