moderate“the support plan and risk assessment had not been updated after significant events including behaviour that challenged the service.”
moderate“the provider had not always fully assessed the needs of a recently admitted person who had left the service at the time of our inspection.”
consent capacity
1 finding
moderate“for people with additional needs, the provider had not always taken appropriate action to ensure their capacity to make decisions was assessed and recorded.”
record keeping
1 finding
minor“the provider's training matrix had not been updated to reflect all the training staff had received.”
supervision appraisal
1 finding
minor“they had not completed the four staff supervision sessions in the last year that they aimed for.”
medication management
1 finding
minor“the MAR for a person who had recently left the service did not always contain a full record of refusals or other failure to receive medicines.”