minor“some care packages did have staffing gaps, I know they struggle to get staff sometimes, but there seem to be enough staff now.”
supervision appraisal
1 finding
minor“We saw from an audit carried out in April 2021 some staff had not received supervision or it was overdue.”
consent capacity
1 finding
minor“One person's records did not show the person had given consent to care... this was a technical problem as the computer system had been updated and the signature had not transferred.”