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Agency profile · CQC 1-118157115
Horsfall House Homecare
↗ View on cqc.org.uk
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Provider
Minchinhampton Centre For The Elderly Limited
Gloucestershire · South West · Active since 17/0
Good
Home-care
RM: Abbott, Michelle
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
7 years ago
23/Nov/2018 - 00:00
Inspected 7 years ago
Overview
Inspections (2)
Findings (3)
Owner-management
Methodology
3 findings across 3 themes
Every concern logged by inspectors
record keeping
1 finding
minor
“We noted that the signature was missing from one of the consent forms we looked at.”
staffing levels
1 finding
minor
“things had been very difficult towards the end of 2015 because of difficulties in recruiting staff to meet the demand for service provision.”
other
1 finding
minor
“Several people commented that 'care staff were not always given sufficient travel time'.”