Twilight Years Limited

Inspection reports (3)

1. Inspection report · 2023-01-06

   Framework: KLOE · 10 pages · 77 KB · PDF

   Good
   safe: Goodwell-led: Good

   Twilight Years Limited received an overall Good rating following a focused inspection of the Safe and Well-led key questions, with all previous ratings unchanged. The main concern was the provider's failure to notify CQC promptly of two reportable incidents, though improvements to notification procedures were made before the inspection.

   Concerns (3)

   • moderateIncident learning: “Before our inspection we identified the provider may not have reported incidents, as required. The registered manager identified 2 incidents which should have been reported to us.”
   • minorGovernance: “Two staff told us their rotas did not include time to travel from one visit to the next. We passed this to the provider for them to address.”
   • minor