moderate“staff were not always able to access the training within the timeframe considered appropriate by the provider...not enough dates on offer as the service could not send large numbers of staff on the same day”
supervision appraisal
1 finding
minor“Staff had not yet received their annual appraisal of their work which was overdue but dates had been booked in for everyone.”
governance
1 finding
moderate“They did not return a PIR...The PIR was sent to the provider's nominated individual but they had stopped working for the provider and their role was not being covered and their emails not read.”