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Pentacare (Sevenoaks) was rated Requires Improvement overall at its first inspection in January 2023, with breaches of Regulation 17 (Good Governance) identified due to inadequate risk assessments, incomplete care plans, absence of incident auditing, and a care worker administering medicines without correct training. Strengths included safe recruitment, kind and consistent staffing, positive feedback from people and relatives, and a responsive registered manager who took immediate action to address inspection findings.