Agency profile · CQC 1-12074877124

Yourlife (Cottingham)

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Provider

Yourlife Management Services Limited

East Riding of Yorkshire · Yorkshire & Humberside · Active since 02/1

GoodHome-careRM: Kelly, Sheilagh

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

07/Apr/2023 - 00:00

Inspected 3 years ago

Overview Inspections (1)Findings (1)Owner-management Methodology

Inspection reports (1)

Inspection report · 2023-04-07
Framework: KLOE · 14 pages · 86 KB · PDF
Good
safe: Goodeffective: Goodcaring: Goodresponsive: Goodwell-led: Good
Yourlife (Cottingham) achieved a Good rating across all five key questions on its first CQC inspection, with robust safeguarding, care planning, and governance systems in place. One minor medication recording issue was identified but was promptly addressed by the registered manager.
Concerns (1)
- minorMedication management

: “We identified some minor recording issues within medication administration records. We raised this with the registered manager who took immediate action to ensure staff had clear information to safely administer medicines.”

Strengths

· Staff demonstrated clear understanding of safeguarding responsibilities and felt confident raising concerns with management.
· Risk assessments and care plans were well-developed and personalised to each individual's needs.
· Safe recruitment processes were in place including identity, knowledge and competency checks.
· Staff received induction, mandatory training, and regular competency spot-checks including medicines administration.
· Staff supervision meetings were held to support staff and identify further training needs.