moderate“Care plans for 2 people with identified medical conditions lacked detailed guidance about how to manage these conditions and keep them safe.”
minor“Care plans lacked detailed information and guidance about how to communicate with people effectively.”
consent capacity
1 finding
moderate“Consent was not always obtained from people with the legal authority to do so. The provider took action to immediately address this during the inspection.”
governance
1 finding
moderate“Audits and checks had failed to identify issues we found in relation to risk management plans, communication care plans and consent for care and treatment.”
leadership
1 finding
moderate“At the time of our inspection there was not a registered manager in post. The provider had taken over the daily management of the service.”