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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-123454138

Agrade Community Care Services Limited

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Provider

Agrade Community Care Services Limited

Derbyshire · East Midlands · Active since 05/1

GoodHome-care★ Owner-managed (director & PSC)RM: Green, Carol

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

01/Oct/2022 - 00:00

Inspected 3 years ago

Overview Inspections (3)Findings (3)Owner-management Methodology

3 findings across 3 themes

Every concern logged by inspectors

complaints handling
1 finding
- minor“We did note one formal complaint had been addressed via a phone call; no written conclusion/outcome was provided.”
care planning
1 finding
- minor“care records did not contain guidance on how to ensure people were safe in an emergency when staff were present.”
staff competency
1 finding
- moderate“A recent investigation had established that a staff member had not provided the appropriate required care for a person.”