moderate“The domiciliary care supervisor told us they did not assess staff competency to administer medicines following completion of their training.”
record keeping
1 finding
critical“Two of the staff employment records reviewed did not contain photographic evidence of their identity or a full employment history.”
governance
1 finding
critical“The provider had failed to ensure that all of the required information was available in relation to each staff member employed. This was a breach of Regulation 19 (3).”