Bridge House Care Home achieved a Good rating across all five key questions at its June 2023 inspection, representing an improvement from Requires Improvement in Safe and Well-led at the previous inspection. The service demonstrated safe care, person-centred practice, effective governance, and strong leadership with no failure themes identified.
Strengths
· People felt safe and staff were confident in raising safeguarding concerns, with a clear safeguarding policy and process in place.
· Sufficient staffing levels maintained throughout the week, with a dependency tool used to calculate staffing based on individual needs.
· Medicines administered safely by competent staff with no MAR chart errors identified and regular medicine audits completed.
· Trend analysis for accidents and incidents embedded since last inspection, addressing previous recommendation.
· Staff demonstrated strong knowledge of MCA principles with capacity assessments and best interest decisions evidenced.