critical“there were no risk assessments in place which covered diabetes, pressure ulcers and epilepsy... these lacked detail and information about how to mitigate these risks.”
governance
1 finding
critical“Effective audit systems were not in place. There was a lack of evidence that the registered manager had implemented and carried out audits and checks.”
record keeping
1 finding
moderate“there were instances where it was not clear who had provided these [references] as referee details were limited. There was a lack of evidence to confirm that references had been verified.”
staff training
1 finding
moderate“staff had not completed training in some specialised areas such as epilepsy and diabetes.”
safeguarding
1 finding
minor“not all care workers we spoke with were aware that they could report their concerns to the local authority or CQC.”