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Agency profile · CQC 1-124790773
Burgess Care
↗ View on cqc.org.uk
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Provider
Burgess Care Limited
Warwickshire · West Midlands · Active since 03/1
Good
Home-care
RM: Robbins, Janine
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
4 years ago
14/Apr/2022 - 00:00
Inspected 4 years ago
Overview
Inspections (4)
Findings (3)
Owner-management
Methodology
3 findings across 3 themes
Every concern logged by inspectors
staffing levels
1 finding
moderate
“staff vacancies meant a significant number of shifts had to be covered by agency staff.”
medication management
1 finding
minor
“The registered manager had made changes to how people's individual medicines were stored following some staff medicine errors.”
safeguarding
1 finding
minor
“we reminded the registered manager of their responsibility to notify us of all safeguarding referrals.”