ReadyCQC, a weekly field guide to CQC home-care regulation

safe: Assessing risk, safety monitoring and managementRequires improvement

safe: Using medicines safelyGood

safe: Staffing and recruitmentGood

safe: Systems and processes to safeguard people from the risk of abuseGood

safe: Preventing and controlling infectionGood

safe: Learning lessons when things go wrongGood

effective: Ensuring consent to care and treatment in line with law and guidanceRequires improvement

effective: Assessing people's needs and choices, delivering care in line with standards, guidance, and the lawRequires improvement

effective: Staff support: induction, training, skills and experienceGood

effective: Supporting people to eat and drink enough to maintain a balanced dietGood

effective: Staff working with other agencies to provide consistent, effective, timely careGood

caring: Ensuring people are well treated and supported, respecting equality and diversityGood

caring: Supporting people to express their views and be involved in making decisions about their careGood

caring: Respecting and promoting people's privacy, dignity and independenceGood

responsive: Meeting people's communication needsRequires improvement

responsive: End of life care and supportRequires improvement

responsive: Planning personalised care to ensure people have choice and controlGood

responsive: Improving care quality in response to complaints or concernsGood

well-led: Managers and staff being clear about their roles and understanding quality performance, risks and regulatory requirementsRequires improvement

well-led: Promoting a positive culture that is person-centred, open, inclusive, and empoweringRequires improvement

well-led: Engaging and involving people using the service, the public and staffGood

well-led: Continuous learning and improving care; Working in partnership with othersGood

Bumade Healthcare Services Ltd

Inspection reports (1)