minor“Where people had 'when required' (PRN) medicines there was not always a protocol in place. However, when we raised this with the registered manager, she rectified it immediately.”
staff training
1 finding
minor“Not all staff's training was up to date at the time of the inspection. However, when this was raised with the registered manager, she immediately organised the necessary training for staff.”
governance
1 finding
minor“The registered manager carried out audits annually which was in line with the service's policy... she plans to hire another staff member to enable her to complete audits and checks more frequently.”