minor“not all staff we spoke with recalled that it did [include safeguarding children responsibilities]. We recommend the service reviews its staff induction, training and supervision”
care planning
1 finding
moderate“The risk of bleeding was not highlighted in their care plans or risk assessments, which meant staff might not be aware of the need for medical attention in the event of a fall”
supervision appraisal
1 finding
moderate“Some staff said this had not happened as often as it should...The registered manager had recognised that spot checks and supervision meetings had fallen behind”
staff training
1 finding
minor“Since the COVID-19 pandemic staff training had mostly been online...Some staff told us they would value face-to-face training.”