minor“People who did not routinely need pain relief did not have plans in place should they experience pain. This could have led to a delay in accessing pain relief.”
care planning
1 finding
minor“We noted that staff gave different descriptions of the support people needed for some tasks, this could lead to unnecessary challenges for people with learning disabilities and autistic people.”
staffing levels
1 finding
minor“The service had experienced the care sector wide challenges in ensuring they had enough staff...Some staff were working long hours.”