moderate“Some care records were not always consistently clear or detailed enough and there was therefore a risk that a new member of staff reading those records would not know how to care for people appropriately.”
care planning
1 finding
moderate“Some people's care plans did not always provide appropriately detailed information about the personal care they required and which staff were actually providing.”
governance
1 finding
moderate“These had not always ensured that accurate, complete and up to date records of people's care arrangements were maintained at all times.”
medication management
1 finding
minor“Staff had completed medicines support training and the registered manager was planning to assess their competency to provide this support safely.”