minor“the amount received and date of receipt was not always recorded on the MAR, the general manager assured us this would be put in place.”
minor“the last two staff employed did not have a copy of their previous health and social care training certificate in their file to evidence that they had completed it.”
governance
2 findings
minor“an action from July had not been followed up. This was a question raised by a person who used the service in the July meeting.”
minor“there was no summary of the outcome available that could be shared with people. The general manager said they would ensure summaries were available in future.”
infection control
1 finding
minor“We carried out a tour of the home with the registered manager and found some areas in need of cleaning.”
incident learning
1 finding
moderate“we found some incidents should have been notified to CQC and had not.”
consent capacity
1 finding
minor“In one file we saw the person had not signed their support plans...there was no clear evidence in the file to show that the person could not decide some aspects of their support.”