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Allot Healthcare Services Staffordshire was rated Requires Improvement overall at its first inspection in March 2023, with Safe and Well-led both requiring improvement due to incomplete record migration to the electronic care planning system causing gaps in risk and medication records, and governance audits failing to identify these issues. Caring, Effective and Responsive were all rated Good, with people and relatives consistently praising the kindness of staff and the responsiveness of management to concerns.