minor“One staff members file did not contain references from a short period of time they had worked with another care agency.”
minor“the registered manager did not always obtain a full employment history from applicants. This meant they could not discuss any gaps in the applicants work history.”
consent capacity
1 finding
moderate“one person had access to certain items restricted. They were under the oversight or control of staff and were not free to leave their home unaccompanied.”
supervision appraisal
1 finding
minor
“Staff had the opportunity to discuss their training and development needs at regular supervision and appraisals, although the registered manager told us some of these had fallen behind recently.”