Everlasting Care Ltd

Inspection reports (4)

1. Inspection report · 2023-12-16

   Framework: KLOE · 10 pages · 75 KB · PDF

   Good
   safe: Goodwell-led: Good

   Everlasting Care Ltd, a domiciliary care agency supporting 50 people, was rated Good overall following its November 2023 inspection, with both Safe and Well-led key questions rated Good. The service demonstrated consistent, reliable care delivery underpinned by an effective electronic records system, a stable and well-supported workforce, and strong leadership promoting an open and person-centred culture.

   Strengths

   • · Consistent and reliable core staff team providing continuity of care, with new staff always introduced by experienced colleagues
   • · Effective electronic care records system enabling real-time oversight of call times, medicines administration, and risk information
   • · Electronic call monitoring ensured timely visits and lone worker safety, with proactive communication to people and relatives about any delays
   • · Safe recruitment practices including DBS checks and references; high staff retention levels
   • · Medicines administered safely with accurate records, regular staff training, and competency checks including input from external nursing professionals
   Quality-Statement breakdown (8)