critical“the provider was not clear about the circumstances in which they were required to notify CQC of safeguarding incidents. As a result, the provider failed to report a safeguarding concern.”
governance
1 finding
moderate“he was not clear about the circumstances in which they should notify the CQC about safeguarding concerns.”
care planning
1 finding
minor“we saw there were minor errors in two support plans as they included directions for staff to take actions where these were no longer required.”