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The assessment took place on 17 February 2026. The assessment was completed remotely. We completed this assessment as the service was previously unrated. This was a fully comprehensive assessment, looking at all quality statements. Elite Healthcare Solutions is a domiciliary care agency. At the time of the assessment, the provider was solely providing all the support to people. The provider (who was also the registered manager) was intending on growing the business further, taking on more clients and recruiting staff to support with the care. The service is registered to support younger adults, those with mental health conditions, physical disabilities and sensory impairments. The provider supported people to receive safe care and treatment. Relevant policies, procedures and oversight were in place around safeguarding, incidents and accidents and governance. Medicines were managed well. There were relevant infection, prevention and control measures in place. Care plans were evidence based, holistic and reflected people’s needs, likes and preferences. Appropriate documentation and knowledge were in place around consent. There were appropriate governance policies and procedures to support oversight and improvement of the service.
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