moderate“The provider did not have an electronic system in place to monitor staffing levels and timekeeping at the time of the inspection.”
moderate“Audits were not always robust as they did not identify issues we found during the inspection.”
staffing levels
1 finding
moderate“The afternoon visit can be either 4:00 or 4:30...weekends are definitely not so reliable...I have had twice where they didn't show up at all.”
infection control
1 finding
minor“Some people told us care staff did not always wear personal protective equipment...he doesn't wear a mask or apron.”