Agency profile · CQC 1-15198959700

Support at Home

Provider

Westmorland and Furness Council

Westmorland and Furness · North West · Active since 01/0

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

06/Feb/2024 - 00:00

Inspected 2 years ago

2 findings across 2 themes

Every concern logged by inspectors

staffing levels
1 finding
- minor“Some people told us they felt more staff were needed. One person said, 'I would say that the carers were over worked and very pushed for time'”
person centred care
1 finding
- minor“Some people said they had not been asked for their views. One person said, 'I haven't had a questionnaire to complete or any phone calls.'”