Focused inspection of Springfield Healthcare (North Yorkshire & York) found the provider had addressed previous breaches of regulations 17 and 18, with improvements to risk assessments, medicines management, recruitment and governance. Overall rating improved from requires improvement to Good, with both Safe and Well-led rated Good.
Strengths
· People received person-centred support and staff knew people well
· Care plans covered all aspects of people's lives and preferences
· Risk assessments improved with more directions for staff to follow
· Medicines managed and administered safely with regular competency checks
· Robust recruitment and selection procedures ensured suitable staff were employed
Quality-Statement breakdown (8)
safe: Assessing risk, safety monitoring and management; Learning lessons when things go wrongGood
safe: Using medicines safelyGood
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Staffing and recruitmentGood
safe: Preventing and controlling infectionGood
well-led: Registered managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving careGood
well-led: How the provider understands and acts on the duty of candourGood
well-led: Engaging and involving people using the service, the public and staff, fully considering their equality characteristicsGood